Client Satisfaction Questionnaire©

The Client Satisfaction Questionnaire© (CSQ) is a portfolio of measurement instruments CSQScales® designed to assess consumer satisfaction with health and human services including governmental and public benefit programs and services. The CSQScales®, including the CSQ and the Service Satisfaction Scale, are frequently cited measures in the worldwide scientific literature. Academic researchers, service providers and systems of care executives, and quality assurance officers select the CSQScales® because of their reliability, validity and sensitivity.

Payment Options
Payment options include: personal or business check, ACH/Bank Transfer, purchase order, PayPal, and credit cards (Master Card, Visa Card, American Express Card, and Discover Card). Shipping and handling charges are charged in addition to the per use cost. Minimum order is 25 units.

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