CSQ-3 Client Satisfaction Questionnaire© The CSQ-3 is the core item set of the CSQScales®— the three items most salient to the measurement of service satisfaction. LEARN MORECSQ-4 Client Satisfaction Questionnaire© The CSQ-4 contains the core item set plus an item measuring improvement of client self-efficacy.LEARN MORECSQ-8 Client Satisfaction Questionnaire© The CSQ-8 is the measure most frequently used, referenced, and translated. LEARN MORECSQ-18A Client Satisfaction Questionnaire© The CSQ-18A, and its mate the CSQ-18B, are frequently used in research and field studies requiring an extensive array of desirable scale items. LEARN MORECSQ-18B Client Satisfaction Questionnaire© CSQ-18B, an 18-item scale parallel to the CSQ-18A, containing the CSQ-8 items plus 10 additional items—extensively translated and measuring expanded content coverage. LEARN MORECSQScales® Reprint PortfolioThe CSQScales® Reprint Portfolio presents publications that describe the history of the development and use of the CSQScales®. LEARN MOREClient Satisfaction Questionnaire© LanguagesAvailable in 50+ LanguagesLEARN MOREClient Satisfaction Questionnaire© Scales for Special PopulationsBig Print versions for people who are visually impaired. A Children & Youth version cartoon “smiley” faces to allow visual cues to the response options. Parent-rated Child Services versions rate the quality and satisfaction with services provided to children.LEARN MOREService Satisfaction Scale©The Service Satisfaction Scale© versions are designed with special focus on physical health and prevention services. The SSS versions measure multiple factors including “General Satisfaction with Care”, “Provider Manner and Skill”, and “Perceived Outcome of Care”. Four versions are offered.Learn More Previous Next
