Tamalpais Matrix Systems, LLC (TMS) is the world-wide exclusive distributor of the CSQScales®. TMS provides consultation and measurement systems to organizations and individuals seeking to improve the effectiveness of human service organizations.
Mission
• Enhance consumer voice and experience in the improvement of service outcomes;
• Improve quality assurance through use of the CSQScales® portfolio;
• Support the work of quality assurance officers, evaluators, and researchers;
• Increase the efficiency of professional communication; and,
• Foster the aesthetic aspects of the human service work environment.
Current Offerings include
• The CSQScales® portfolio for assessing consumer satisfaction;
• Consultation on study design, instrumentation, and data analysis;
• Video- and audio-conferencing systems to enhance professional communications; and,
• Art to enhance the quality of professional and personal work environments.

Sculpture at a famous university in China. (Photograph, 2005: Clifford Attkisson, PhD)