Privacy Policy

Tamalpais Matrix Systems, LLC
Privacy Policy

Last updated March 1, 2020

The TAMALPAIS MATRIX SYSTEMS, LLC site is owned by TAMALPAIS MATRIX SYSTEMS, LLC, a California limited liability company (“TAMALPAIS MATRIX SYSTEMS, LLC,” “we,” or “us”). At TAMALPAIS MATRIX SYSTEMS, LLC, we respect the privacy of our users and the importance of the information they entrust to us. With this in mind, we provide you this privacy policy (the “Policy”) to help you understand the kinds of information we may gather about you when you visit the site, how we may use and disclose the information, and how you can control, correct and/or update the information. By visiting the TAMALPAIS MATRIX SYSTEMS, LLC site, you are accepting the policies and practices described in this Policy. Each time you visit the TAMALPAIS MATRIX SYSTEMS, LLC website, you agree and expressly consent to our collection, use and disclosure of the information that you provide as described in this Policy.

Information We May Collect
We may collect information that can identify you (“personal information”), such as your name, email address, age, professional profile, comments, photograph submissions or likeness when you provide it to us when using our website (e.g., by creating a user registration and login on our site), or in some other manner, e.g., by posting or submitting it to our website, to any social media (such as Twitter, LinkedIn, Pinterest, Instagram, Facebook, etc.) using our website, or to any of our social media pages. We may also collect information from (i) our business partners, and, (ii) from other third parties as we further describe in this Policy.

We also may collect other types of information in the following ways when you visit our TAMALPAIS MATRIX SYSTEMS, LLC website:

• Our server logs automatically collect information, such as your IP address, your browser type and language, and the date and time of your visit, which helps us track users’ movements around our site and understand trends.

• We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website. We use cookies for the following purposes:

(a) authentication – we use cookies to identify you when you visit our website and as you navigate our website;

(b) status – we use cookies to help us to determine if you are logged into our website;

(c) shopping cart – we use cookies to maintain the state of your shopping cart as you navigate our website;

(d) personalization – we use cookies to store information about your preferences and to personalize our website for you;

(e) security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;

(f) advertising – we use cookies to help us to display advertisements that will be relevant to you;

(g) analysis – we use cookies to help us to analyze the use and performance of our website and services; and

(h) cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.

• We may use standard Internet tools, such web beacons, which collect information that tracks your use of our website and enables us to customize our services and advertisements.

• We may use third party analytics tools, such as Google Analytics, to collect and analyze certain user information and behavior. This information may include demographic and interest information, such as age, gender and users’ interests, how long you stayed on our Site and what services and features you used. We use this information for internal business purposes on an aggregated, anonymous basis. To opt-out of Google Analytics data collection, you can visit the following site and follow the opt-out procedures: https://tools.google.com/dlpage/gaoptout/

Protection of Children’s Information
For purposes of use of this Site, we do not knowingly collect personal information from children under the age of 18. Should we ever do so, we will comply with the Children’s Online Privacy Protection Act.

How We May Use Information We Collect
We may use information to:

• Provide our products and services and improve and customize services;

• Send newsletters to our users and make special offers;

• Offer products and services that may be of interest to you;

• Process payment for products or services you order via our website;

• Customize the advertising and content that you see on our website;

• Facilitate use of our website;

• Manage your account and your preferences;

• Analyze use of and improve our website, products and services;

• Identify and protect against fraudulent transactions and other misuses of our website; and

• Enforce our Terms and Conditions of Use and License Agreements.

With Whom We May Share Information We Collect
We will not share your personal information with others except as indicated below, or except when we inform you in advance and give you the opportunity to opt out. We may share personal information with:

• Service providers, such as credit-card payment processors, performing services on our behalf;

• Other businesses with which we partner or which we carefully select to offer you products, services, and promotions through our website or offline; and

• Other third parties in limited circumstances, such as reporting suspected criminal activity, complying with legal requirements, preventing fraud, and protecting the safety of our users.

We may share aggregated, anonymous information in any of the above situations and also with service providers, advertisers and others for our own marketing purposes and for purposes of improving the manner in which, and to whom, we offer our services.

Your Rights
Your principal rights under data protection law are:

• Not to provide personal information, although that may result in your inability to obtain certain services or use certain features of our website;

• To stop receiving promotional emails or newsletters from us by sending an email via our website contact form.

• To delete or decline cookies by changing your browser settings, although if you do so, some of the features or services of our website may not function properly;

• To review and update your personal information by contacting us at the email address below or, if you have an online account on our website, by logging into that account.

• You may opt-out of any Google Analytics-related collection by visiting the following site and following the opt-out procedures: https://tools.google.com/dlpage/gaoptout/.

• the right to access;

• the right to rectification;

• the right to erasure;

• the right to restrict processing;

• the right to object to processing;

• the right to data portability;

• the right to complain to a supervisory authority; and

• the right to withdraw consent.

• You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

• You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

• In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

• In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

• You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

• You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

• You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

• To the extent that the legal basis for our processing of your personal data is:

• (a) consent; or

• (b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

• and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

• If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

• To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

o You may exercise any of your rights in relation to your personal data by sending an email to dataprotection@filesanctuary.net.

Security & PCI Compliance
We take appropriate commercially reasonable physical, electronic, and other security measures to help safeguard personal information from unauthorized access, alteration, or disclosure.

PCI is a worldwide security standard assembled by the Payment Card Industry Security Standards Council (PCI SSC). Payment Card Industry Data Security Standards (PCI DSS) are network security and business practice guidelines adopted by Visa, MasterCard, American Express, Discover, Card, and JCB to establish a minimum security standard to protect customer’s payment card information. It’s a requirement for all merchants that store, transmit, or process payment card information. This Site uses the 3rd party, Stripe/PayPal handle for all online payments and is PCI DSS compliant.

Third-Party Links
The TAMALPAIS MATRIX SYSTEMS, LLC website may link to websites operated by third parties that we do not control. We do not monitor, control, or endorse the information collection or privacy practices of any third parties. This Policy applies solely to information collected by us through the TAMALPAIS MATRIX SYSTEMS, LLC website or services and does not apply to third-party websites. The ability to access information of third parties from the TAMALPAIS MATRIX SYSTEMS, LLC website or services, or links to other websites or locations, is for your convenience only and does not signify our endorsement of such third parties, their products, services, websites, locations, or their content. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Data Protection Officer
Our data protection officer can be reached via our website contact form.

Privacy Policy Changes

TAMALPAIS MATRIX SYSTEMS, LLC reserves the right to change, modify, add, or remove portions of this Policy at any time and without prior notice, and any changes will become effective immediately upon being posted unless we advise you otherwise. However, we will not use your Personal Information in a way that is materially different than the uses described in this Policy without giving you an opportunity to opt out of such differing uses. Your continued use of the TAMALPAIS MATRIX SYSTEMS, LLC website or services after this Policy has been amended shall be deemed to be your continued acceptance of the terms and conditions of the Policy, as amended.

How to Contact Us
This website is owned and operated by TAMALPAIS MATRIX SYSTEMS, LLC
You can contact us:
(a) using our website contact form;
(b) by telephone, on the contact number published on our website from time to time; or
(c) by email, using the email address published on our website from time to time.