CSQ Languages

CSQ-3

The CSQ-3 is the core item set of the CSQScales®— the three items most salient to the measurement of service satisfaction. The CSQ-3 is available in all translated versions of the CSQ.

CSQ-4

The CSQ-4 contains the core item set plus an item measuring improvement of client self-efficacy. The CSQ-4 is available in all translated versions of the CSQ.

CSQ-8

The CSQ-8 is the standard CSQ scale containing 8 items — the measure most frequently used, referenced, and translated. The CSQ-8 is available in all translated versions of the CSQ. BIG PRINT versions of the CSQ-8 are now also now available in English and Spanish.

The CSQ-8 is available in Arabic, Bosnian, Castilian, Chinese Mandarin Traditional Characters and Simplified Characters, Chinese Traditional Characters (Hong Kong), Czech, Danish, Dutch, UK English, English, Farsi, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Italian, Japanese, Khmer (Cambodian), Korean, Laotian, Lithuanian, Malay, Malayalam, Myanmar-Burmese, Nigerian (Igbo), Norwegian, Pakistani (Urdu), Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Runyankore, Russian, Setswana, Slovak, Spanish, Swedish, Tagalog, and Vietnamese.

CSQ-18A

The CSQ-18A, and its mate the CSQ-18B, are frequently used in research and field studies requiring an extensive array of desirable scale items. The CSQ-18A is only available in English.

CSQ-18B

CSQ-18B, an 18-item scale parallel to the CSQ-18A, containing the CSQ-8 items plus 10 additional items —extensively translated and measuring expanded content coverage. The CSQ-18B is available in Bosnian, Chinese Mandarin Traditional Characters and Simplified Characters, Chinese Traditional Characters (Hong Kong), Danish, Dutch, UK English, English, Farsi, Finnish, French, Greek, Hebrew, Hindu, Hungarian, Icelandic, Japanese, Khmer (Cambodian), Korean, Laotian, Lithuanian, Malay, Malayalam, Myanmar-Burmese, Nigerian (Igbo), Norwegian, Portuguese (Brazil), Portuguese (Portugal), Romanian, Runyankore, Setswana, Spanish, Tagalog, and Vietnamese.